Policies
Shipping Policy: free shipping, fast delivery, full tracking
Fitness Eddy offers free shipping to the United States and many other countries. Orders are generally processed within 3 days, and standard shipping typically takes 5–7 days.
Free shipping
At Fitness Eddy, we offer free shipping to the United States and many other countries. We provide shipping to all major locations across the globe with trusted delivery services, ensuring your package arrives safe and sound.
Our product pages advertise delivery to the USA, Canada, the EU, Australia, New Zealand and the GCC. The product page and checkout show the destinations and delivery estimates that apply to your order.
Order processing
Orders are generally processed within 3 days after the order is placed. Weekends, holidays, product availability and other operational factors can add time. Our team works diligently to ensure that your order is packed with care.
Delivery times
Standard shipping typically takes 5–7 days within the United States. International shipping times vary depending on the destination. The estimate shown on the product page and at checkout is the one that applies to your order.
Tracking your order
Once your order is shipped, you will receive a tracking number via email to track your package. You can also use our Track Your Order page.
Tracking can take some time to update after the carrier receives your parcel. If it has not updated for an unusually long time, please contact us.
Delays
External factors such as weather conditions, courier delays, customs, holidays or address issues may affect delivery times. Delivery estimates are not guarantees. Fitness Eddy is not responsible for delays caused by third-party carriers. See our Terms of Service.
Address and delivery problems
- Wrong address: contact us immediately with your order number and the correct address. Changes cannot be guaranteed once processing starts.
- Marked delivered but not received: check your delivery location, household members and the carrier’s tracking, then contact the carrier and us.
- Arrived damaged: email us with your order number and clear photos of the item and packaging.
Questions?
If you have any questions or need further assistance regarding your order or shipping, contact our customer support at info@fitnesseddy.com or call, text or WhatsApp +1 (646) 631-8771.